We accept payments by credit card, either in one or multiple installments.

Standard Payment: Stripe
Split Payment: Paypal

Yes, you can cancel or modify your order as long as you haven't received the notification indicating that your order is being prepared. Please contact us as soon as possible to do so.

We recommend choosing the size you usually wear for most products. If a product has a different sizing, we mention it in the product description. Remember, if the size doesn't fit, you can return the item for an exchange or a refund.

Yes, please contact us at support@bdsesport.com with your order number to request an invoice.

We offer several delivery options:

Home delivery without a signature via Colissimo
Delivery to a pick-up point via Colissimo

If you're not present during delivery, the courier may leave a delivery notice or send you an email or SMS. Typically, parcels can be picked up at the nearest Post Office branch.

First, check the tracking status of your parcel. If you can't locate your parcel, please contact us at support@bdsesport.com

Contact us at support@bdsesport.com. We will arrange to retrieve the incorrect item and send you the correct one.

You can return your unworn item (except for fitting) within 15 days of delivery. Please contact us at support@bdsesport.com, and we will provide you with a Colissimo return label.

You can track your return package on the Colissimo website by entering the tracking number.

For an exchange or refund, the average processing time is 7 business days.

Customs fees are additional charges that may be applied when shipping a package internationally. These fees are typically calculated based on the value of the merchandise and vary depending on the destination country. They are the responsibility of the recipient and are not included in the initial delivery charges.
Unable to find an answer?

Feel free to reach out to our support team with your questions.

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